1. Introduction

Welcome to nana’s green tea (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nanasgreenteausa.com or interact with us online or offline.

This policy applies to all locations operating under the nana’s green tea brand.

2. Information We Collect

A. Information You Provide to Us

We may collect personal information you voluntarily provide, including:

• Contact Form: Name, email address, phone number, and message content
• Email / Rewards Signup: Name, email address, phone number, birthday, preferences
• Franchise Inquiry Form: Name, email, phone number, financial information, business experience, location interest
• General Communications: Any information you provide when contacting us

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Device type
• Referring website

We use cookies and similar technologies to collect this information.

C. Analytics Data

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect:

• Usage data
• Device and browser information
• IP address (may be anonymized depending on configuration)

You can learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites

3. How We Use Your Information

We use your information to:

• Respond to inquiries and customer service requests
• Process and manage rewards or loyalty programs
• Send marketing and promotional communications (with your consent where required)
• Evaluate franchise applications
• Improve our website, services, and user experience
• Monitor and analyze usage trends
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers: Email platforms, CRM systems, analytics providers
• Franchise Partners: When relevant to franchise inquiries or operations
• Legal Authorities: When required by law or to protect rights
• Business Transfers: In case of merger, sale, or acquisition

We do not sell personal information.

5. Cookies and Tracking Technologies

We use cookies to:

• Recognize repeat visitors
• Analyze site traffic
• Enhance user experience

You can control cookies through your browser settings. Disabling cookies may affect functionality.

6. Marketing Communications

If you sign up for emails or rewards:

• You may receive promotional emails, offers, and updates
• You can opt out anytime via the unsubscribe link or by contacting us

We may use third-party providers to manage email campaigns.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

9. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information
• Request correction or deletion
• Opt out of marketing communications
• Request information about data sharing

California Residents (CCPA/CPRA)

If you are a California resident, you may:

• Request disclosure of collected data
• Request deletion of your data
• Opt out of sale/sharing (if applicable)

To exercise rights, contact us at: w-info@nanaha.com

10. Children’s Privacy

Our website is not intended for children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, contact us:

nana’s green tea
2691 Richter Ave., Suite 104
Irvine, CA 92606
w-info@nanaha.com
714-619-1780